Thank you for visiting and shopping at ascendingmoonjewelry.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Ascendingmoonjewelry.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Ascendingmoonjewelry.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Ascendingmoonjewelry.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Ascending Moon Jewelry accepts returns within 7 days . If you receive a damaged item or have a defective item, please contact us at firstname.lastname@example.org with details of the product and the defect.
You can send the item you consider defective to: 40 Steeplechase Dr. Southampton, Pa 18966.
Upon receipt of the returned product, we will happily and quickly refund or issue a replacement as a result of the defect. If you are entitled to a refund, we will refund the purchase price, using the original method of payment.